Pricing
HornetHive offers Subscription Plans and Pay-Per-Outcome options to fit your workflow and budget.
Pricing Plans
| Plan | Price | Outcome Quota | Revisions | Crew Access | Token Limit | Features |
|---|---|---|---|---|---|---|
| Explorer | Free (7 days) | 5 outcomes | Unlimited (soft limit) | 1 crew (your choice) | 50,000 AI tokens | Test your swarm, No credit card |
| Operator | $49/month | 15 outcomes | 2 per outcome | 1 crew (your choice) | 150,000 AI tokens | Run your first playbook, Email support |
| Swarm | $149/month | 50 outcomes | 3 per outcome | 2 crews (your choice) | 1,000,000 AI tokens | Automate weekly workflows, Priority support |
| HiveCore | $299/month | 100 outcomes | 5 per outcome | All crews + configuration access | 5,000,000 AI tokens | Scale outcome ops across teams, Workspaces & Teams, Template management |
| Enterprise | Custom pricing | Unlimited outcomes | Unlimited revisions | All crews + full team access | Unlimited AI tokens | Enterprise-grade automation, Dedicated support, Custom integrations, On-premise solutions |
What's Included in All Plans
- Multiple revisions per outcome (varies by plan)
- Outcome history and analytics
- LinkedIn publishing integration
- Google Workspace integrations (Drive, Calendar, Gmail)
- Slack notifications and context import
- API access with generous rate limits
- Standard support (Starter+) or Priority support (Growth+)
- All AI crews available (crew slots vary by plan)
How Billing Works
Monthly Quota System
- Each plan includes a monthly quota of outcomes
- Quota resets on the 1st of each month
- Unused outcomes don't roll over to the next month
- Revisions don't count toward your outcome quota
Outcome Metering
✅ Counts as 1 outcome:
- Successfully completed outcome from any crew
- Outcome that fails after processing starts
❌ Doesn't count:
- Outcome requests that fail immediately (validation errors)
- Revisions to existing outcomes
- Cancelled outcomes (before processing starts)
AI Token Usage
Each plan includes a monthly allowance of AI tokens:
- AI tokens are units of text processing used by our AI models
- Token consumption varies based on content length and complexity
- Monthly reset - token allowances reset on the 1st of each month
- Overage handling - Additional tokens available at competitive rates
What Consumes Tokens?
✅ Token usage includes:
- Content generation (posts, PRDs, documents)
- Content revisions and improvements
- AI analysis and processing
- Context understanding and planning
❌ No token usage:
- File uploads and storage
- Dashboard navigation
- Account management
- Basic API calls
Additional Outcomes
Need more outcomes this month?
- $20 per 100 additional outcomes
- Available as add-on credits
- Credits never expire
- Purchase through dashboard or API
Revision Billing
Included Revisions
- Multiple revisions per outcome included (varies by plan)
- Trial: Unlimited revisions (soft limit)
- Starter: 2 revisions per outcome
- Growth: 3 revisions per outcome
- Pro: Unlimited revisions (within fair use)
- Revisions don't count toward monthly outcome quota
- Smart agent re-execution saves tokens and time
Plan-Based Revision Limits
- No additional charges for revisions within your plan limits
- Quality guarantee on each revision
- Fair use policy applies to unlimited revision plans
What Counts as a Revision
✅ Billable revisions:
- Tone or style changes
- Length adjustments (expand/condense)
- Factual updates or corrections
- Format or structure changes
❌ Free updates:
- Minor typo corrections
- Simple formatting (bold, italics)
- Link updates
- Basic word substitutions
Enterprise Pricing
For teams with high-volume needs:
Enterprise Features
- Custom outcome quotas (500+ per month)
- Dedicated crew capacity (no shared queues)
- Custom integrations and webhooks
- SSO and advanced security
- Dedicated support channel
- SLA guarantees (99.5% uptime)
- Custom billing terms (annual, quarterly)
Volume Discounts
- 500+ outcomes/month: 15% discount
- 1000+ outcomes/month: 25% discount
- Custom arrangements for 2000+ outcomes
Contact sales@hornethive.ai for enterprise pricing.
Payment & Billing
Payment Methods
- Credit cards (Visa, Mastercard, American Express)
- Company purchase orders (Enterprise only)
- Wire transfers (Enterprise only)
- PayPal (coming soon)
Billing Cycle
- Monthly billing on the same date each month
- Annual discounts available (2 months free)
- Prorated charges for mid-cycle upgrades
- Immediate access to upgraded features
Invoicing
- Automatic invoicing via email
- Invoice history available in dashboard
- Company details can be added for corporate billing
- Tax compliance for US, EU, and other regions
Usage Monitoring
Dashboard Analytics
Track your usage in real-time:
- Current month progress toward quota
- Outcome history with status and costs
- Revision patterns and feedback
- Cost projections based on usage trends
Usage Alerts
Set up automatic notifications:
- 80% quota warning (email + Slack)
- 95% quota warning (email + Slack)
- Quota exceeded (outcome creation blocked)
- High revision rate (cost optimization alert)
API Usage Monitoring
GET /v1/account/usage
Authorization: Bearer sk_live_abc123...
Response:
{
"plan": "growth",
"current_period": {
"start": "2024-01-01T00:00:00Z",
"end": "2024-02-01T00:00:00Z",
"outcomes_used": 15,
"outcomes_limit": 20,
"outcomes_remaining": 5,
"revisions_used": 8,
"additional_revisions_cost": 15.00
},
"next_billing_date": "2024-02-01T00:00:00Z",
"total_cost_this_month": 164.00
}
Managing Your Subscription
Upgrading Plans
- Immediate effect when upgrading
- Prorated billing for partial months
- Instant access to new features and quota
- No downtime during plan changes
Downgrading Plans
- Takes effect at next billing cycle
- Current month quota remains unchanged
- 30-day notice recommended for teams
- Data retention follows new plan limits
Cancelling Subscription
- Access continues until end of billing period
- Data exported available for 30 days after cancellation
- Re-activation possible within 90 days
- Enterprise contracts may have different terms
Cost Optimization
Best Practices
- Write detailed briefs to reduce revision needs
- Use context effectively (not too much, not too little)
- Batch similar outcomes to learn patterns
- Monitor quality scores to improve brief writing
Token Efficiency
- Clear requirements = fewer model calls
- Appropriate crew selection = right tool for the job
- Context optimization = relevant info only
- Template reuse = consistent high-quality briefs
Budget Management
- Set monthly budgets with automatic alerts
- Track cost per outcome by crew and use case
- Analyze revision patterns to improve processes
- Use analytics to optimize crew selection
Billing Support
Self-Service
- Dashboard billing section for account management
- Invoice downloads and payment history
- Plan comparison and upgrade options
- Usage analytics and projections
Support Channels
- Email: billing@hornethive.ai
- Response time: under 24 hours
- Live chat for urgent billing issues
- Phone support for Enterprise customers
Common Issues
Payment failed?
- Check card expiration and available funds
- Verify billing address matches card
- Contact your bank about international charges
- Try a different payment method
Unexpected charges?
- Review usage in dashboard analytics
- Check revision history for additional fees
- Verify team member activity in workspaces
- Contact billing support for detailed breakdown
Need to change payment method?
- Go to Settings → Billing → Payment Method
- Add new card and set as default
- Remove old payment method if desired
- Verify next charge will use new method
Tax Information
US Customers
- Sales tax applied based on billing address
- Tax-exempt organizations can upload certificates
- 1099 forms provided for applicable payments
International Customers
- VAT handling for EU customers
- Local tax compliance where required
- Tax identification numbers supported
- Invoicing currency in USD with local tax details
Frequently Asked Questions
Q: Can I change plans mid-month? A: Yes! Upgrades take effect immediately with prorated billing. Downgrades take effect at the next billing cycle.
Q: What happens if I exceed my quota? A: Outcome creation is temporarily blocked. You can purchase additional outcome credits or upgrade your plan for immediate access.
Q: Do unused outcomes roll over? A: No, outcome quotas reset monthly and don't accumulate. This keeps pricing predictable and encourages consistent usage.
Q: How do workspace billing work? A: Pro plan customers can create multiple workspaces that share the plan's outcome quota. Each workspace can have separate team members and permissions.
Q: Can I get a refund? A: We offer prorated refunds for annual subscriptions within the first 30 days. Monthly subscriptions are generally non-refundable but we're happy to work with you on specific situations.
Q: How do you handle failed payments? A: We'll retry failed payments for up to 7 days with email notifications. After that, accounts are suspended but data is retained for 30 days to allow payment updates.
Still have billing questions? Contact our billing team at billing@hornethive.ai or use the live chat in your dashboard.