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Enhanced Signup Experience

Getting Started with HornetHive
Last Updated: June 20, 2025

Overview​

HornetHive's new signup experience makes it easier than ever to get started with AI-powered content creation. Our guided 3-step process helps you choose the right plan and AI crews for your needs.

🚀 New Signup Flow​

Step 1: Create Your Account​

Choose how you'd like to sign up:

Email Signup​

  • Enter your email and create a secure password
  • Quick and straightforward account creation
  • Full control over your account credentials
  • Sign up instantly with your Google account
  • Secure authentication without new passwords
  • Automatic profile information import

Step 2: Choose Your Plan​

Select the plan that fits your needs:

Explorer Plan - Free for 7 days​

  • Perfect for: Evaluating HornetHive's capabilities
  • Includes: 5 outcomes, unlimited revisions (soft limit), any 1 crew
  • No credit card required

Operator Plan - $49/month​

  • Perfect for: Individual creators and small teams
  • Includes: 15 outcomes per month, 2 revisions per outcome, 1 crew
  • Best for: Content creators, solopreneurs

Swarm Plan - $149/month​

  • Perfect for: Small teams with recurring workflows
  • Includes: 50 outcomes per month, 3 revisions per outcome, 2 crews
  • Best for: Marketing teams, agencies

HiveCore Plan - $299/month​

  • Perfect for: Growing organizations
  • Includes: 100 outcomes per month, 5 revisions per outcome, all crews + configuration access
  • Best for: Scaling teams, workspaces & teams

Enterprise Plan - Custom pricing​

  • Perfect for: Large organizations
  • Includes: Unlimited outcomes, unlimited revisions, all crews + full team access
  • Best for: Large teams, enterprises

Step 3: Select Your AI Crews​

Choose the AI crews that match your workflow:

HiveWriter - Content Creation​

  • Blog posts, articles, and marketing copy
  • Social media content and campaigns
  • Email newsletters and sequences
  • SEO-optimized content

HiveMind - Strategy & Planning​

  • Content strategy development
  • Campaign planning and execution
  • Research and analysis
  • Workflow optimization

HivePilot - Product & Operations​

  • Product requirements documents
  • Technical documentation
  • Process documentation
  • Launch planning

Plan Limitations: Your selected plan determines how many crews you can access:

  • Trial & Starter: 1 crew
  • Growth: 2 crews
  • Pro: All 3 crews

✨ Enhanced Features​

Smart Plan Recommendations​

The signup flow analyzes your selections and suggests the optimal plan for your needs, helping you avoid over-paying or under-provisioning.

Mobile-Optimized Design​

Our new signup experience works seamlessly on all devices:

  • Responsive layout adapts to your screen size
  • Touch-friendly controls for mobile users
  • Fast loading times on all connections

Progress Tracking​

Visual progress indicators show you exactly where you are in the signup process and what's coming next.

Enhanced Error Handling​

If something goes wrong, our improved error messages help you understand what happened and how to fix it:

  • Clear explanations of any issues
  • Helpful suggestions for resolution
  • Retry options for temporary problems

🎯 Getting Started Tips​

Choosing Your First Crew​

If you're starting with the Trial or Starter plan (1 crew), consider:

  • Choose HiveWriter if you primarily need content creation
  • Choose HiveMind if you need strategy and planning support
  • Choose HivePilot if you're focused on product and technical documentation

You can always upgrade your plan later to access additional crews.

Plan Upgrade Path​

Start small and grow as your needs expand:

  1. Begin with Trial: Test HornetHive risk-free for 7 days
  2. Upgrade to Starter: When you're ready to integrate into your workflow
  3. Scale to Growth: As your team and content needs grow
  4. Advance to Pro: For full-scale organizational use

Account Setup Best Practices​

  • Use a work email: For easier team collaboration later
  • Complete your profile: Help AI crews provide more relevant assistance
  • Explore integrations: Connect your existing tools for seamless workflows

🔧 Account Management​

Billing and Plans​

  • Trial accounts: No billing required, automatically expires after 7 days
  • Paid plans: Billing begins immediately after signup completion
  • Plan changes: Upgrade or downgrade anytime from your account settings
  • Usage tracking: Monitor your outcome usage in your dashboard

Team Collaboration​

  • Growth and Pro plans: Invite team members to collaborate
  • Workspace management: Organize projects and outcomes
  • Permission controls: Manage who can access what content

Integration Setup​

After signup, connect your favorite tools:

  • Slack: For team notifications and collaboration
  • Google Workspace: Sync with Drive, Gmail, and Calendar
  • Notion: Import and export content seamlessly
  • Linear: Connect product development workflows

🚨 Troubleshooting Common Issues​

Signup Problems​

"Account already exists"

  • Try logging in instead of signing up
  • Use password reset if you've forgotten your password
  • Contact support if you need to merge accounts

"Payment failed"

  • Verify your payment information is correct
  • Check with your bank for transaction blocks
  • Try a different payment method
  • Contact support for assistance

"Invalid email address"

  • Ensure your email format is correct (user@domain.com)
  • Check for typos in your email address
  • Try using a different email provider

Plan Selection Issues​

"Can't select additional crews"

  • Your current plan limits the number of crews you can access
  • Upgrade to Growth or Pro for additional crews
  • You can change your plan selection during signup

"Billing page not loading"

  • Check your internet connection
  • Disable ad blockers temporarily
  • Try a different browser
  • Contact support if the issue persists

Mobile Experience​

"Page not displaying correctly"

  • Refresh the page
  • Try rotating your device
  • Use the latest version of your mobile browser
  • Switch to desktop if mobile issues persist

📞 Getting Help​

Self-Service Resources​

  • Help Center: Comprehensive guides and tutorials
  • Video Walkthrough: Step-by-step signup demonstration
  • FAQ: Answers to common questions
  • Community Forum: Connect with other users

Direct Support​

  • Live Chat: Available during business hours
  • Email Support: support@hornethive.ai
  • Phone Support: Available for Pro plan customers
  • Video Call: Schedule a 1-on-1 onboarding session

Onboarding Assistance​

After completing signup:

  • Welcome tour: Interactive walkthrough of key features
  • Sample projects: Pre-built examples to explore
  • Training sessions: Live group onboarding calls
  • Dedicated success manager: For Pro plan customers

Ready to get started? Sign up for HornetHive and experience the enhanced signup flow today!