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Troubleshooting & FAQ

Why didn’t my outcome generate?

  1. Check that your uploaded files are under 10MB.
  2. Ensure your subscription is active.
  3. Try regenerating once more.

How do I upload more context?

  1. Click Add Files in the outcome form.
  2. Drag in PDFs, DOCX or TXT files.
  3. Resubmit your request.

What happens after I request a revision?

  1. The crew reviews your notes.
  2. Agents iterate and produce a new outcome.
  3. You will get an email when the revision is ready.

I didn’t receive an email—what now?

  1. Check your spam folder.
  2. Verify the email address in your profile.
  3. Reach out via the support widget if the issue continues.